If you do not have a telephone you can call into reception in person from 8.30 am, but you may be asked to return later for your appointment. The surgery Receptionists are available to speak to face to face, from 8.30 am until 6.30 pm

Speaking to a doctor or nurse during surgery opening hours

If you need to speak to a doctor or nurse and the clinician is not consulting, your call will be put through to the clinician. If the clinician has begun surgery, you will be advised of the time when he/she should have finished seeing patients and to ring at that time. If you ring again and the clinician is still not available to take the call, the Receptionist will give your telephone number to the clinician to ring you as soon as they are free to do so.