Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and contact reception.
Over 75s Spring Booster Campaign
In line with the latest announcements, patients aged 75 and over are eligible for a further booster vaccination this Spring.
Clinics are now available to book at Sutton Town Hall via the National Booking Service.
Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)
You can also call 119 and book via the helpline.
Appointments at the Practice
In line with the latest public health measures regarding healthcare settings. Patients are asked to continue to wear masks when attending the practice.
Access to the practice will continue to be by intercom only. Patients with Covid-type symptoms should not attend the practice and instead call us for advice.
Patients should continue to wear masks when visiting the practice in order to help protect yourself, other patients and our staff. Patients arriving without a mask will be offered one before they enter. Those refusing or who are exempt from wearing one will be asked to remain outside until called in for their appointment by the clinician.
Patients arriving for an appointment can use our waiting rooms, but seating remains limited while we maintain social distancing between patients. If the waiting area is full, you will be asked to wait outside. Only patients wearing a mask will be permitted to use the waiting rooms.
To limit the number of patients in our building, patients are asked to arrive no sooner than 10 minutes before their allotted appointment time. Patients arriving too early will be asked to wait outside or come back closer to the time.
While we continue to increase the number of face-to-face appointments available, these are still only bookable following a telephone call with the GP first. Following your telephone consultation, if a face-to-face appointment is necessary, they will arrange this with you on the phone.
Prescriptions will continue to be sent electronically to your nominated Pharmacy. Collection of prescriptions from the surgery will not be available.
We thank you for your continued patience at this time. Our team are working hard to continue to provide you with a safe service and appreciate your cooperation.
Further information can be found here:
LATEST VACCINATION NEWS
UPDATED 21st March 2022
The NHS is encouraging people registered with a GP practice in England to check that their vaccination records are up to date. If a member of the public had their vaccinations in England but there is an error on their record, or they have an incomplete record, they should call 119 and ask to be referred to the VDRS.
Over 16s who have had one or more COVID-19 vaccinations abroad that are approved by the World Health Organisation can book an appointment at a vaccination site to show evidence of their vaccinations and request an update to their record. Anyone intending to use their NHS COVID Pass to travel should check their pass status before booking and call 119 if their record isn’t showing correctly. Queries relating to incorrect personal information on a patient record will still need to be resolved by their GP practice.
Infection prevention control guidelines to remain in place
The highest priority for the NHS remains the safety of staff, patients and visitors. Everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules. Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected. Read the infection prevention control guidance in full at:
Travel vaccinations are temporarily suspended due to the Coronavirus travel ban.
We will notify patients when normal vaccination services resume.
For more information visit NHS.UK
Our local vaccination centre is at the following address:
Sutton Town Hall
Sutton Council House Annexe
Upper Clifton Road
NOTICE FOR OUR YOUNG PATIENTS & TEENAGERS DURING LOCK DOWN CORONAVIRUS (COVID-19). CLICK THE FOLLOWING LINK FOR HELP AND ADVICE: https://www.kooth.com/
If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home via the internet. You can also save time trying to get through on the phone and view your test results, allergies, adverse reactions and immunisations on-line.
To register forms are available at reception, or download here: On-Line Request Form
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
There is full disabled access, with free parking including disabled parking spaces at the entrance to our car park. There are disabled toilet facilities located on the ground floor and a lift to GP consulting rooms, treatment room and minor surgery suite on the first floor.
Access Information Standard
If you require information in a different format, BSL, Interpreter or other communication support, please let the receptionist know. Click here for information poster: AIS Poster
Click here to download a patient request form: AIS Patient Request Form
If you require a chaperone during your consultation, please inform reception when booking your appointment. We will make every endeavor to arrange an appointment to suit you, but please bear in mind this requires co-ordination with a member of the nursing team to be present.
The practice has a car park at the rear of the building, and two disabled-only parking spaces at the front. Bus routes - there are local buses that pass nearby, please check local timetables for up-to-date information.
(Site updated 10/05/2022)